For Ebohling - Questions about machines

Before the holidays we received a comment on the "Our Machine" post and felt it was worthy of giving it its own entry. The question was:

"Still like your S1? I've been trying to figure out my next machine (upgrade from Rancilio Silvia/Rocky duo). Been looking at everything such as Andreja, Domobar, Brewtus II, and of course La Spaz Vivaldi II. Such a hard decision...don't want to have any buyer's remorse when forking over that much money! I am bummed that Chris Coffee screwed up my last order and instead of getting my order in a couple of days it took over a week...they said they would reimburse me for the slower shipping, but that's not at all the point. Obviously when someone pays almost as much for expedited shipping as the item they purchased, they want it fast."

To answer the first question..."YES!" A big fat resounding YES! When we first started looking we decided we wanted a machine that had a double boiler, a rotary pump, and could be directly plumbed. The two main ones we (read "he" as he's the researcher) looked at were the Brewtus II and the S1. While the Brewtus II is a more aesthetically pleasing model, we think the S1 is slightly more capable. We would highly recommend getting a machine that has a double boiler as the temperature is much more stable for brewing and you get more steam for frothing. Both of us agree that buying the S1 has been one of the best purchases, albeit most expensive purchases, we have ever made. We use it everyday and thus far have had no complaints. It's always nice knowing that if you have a crappy cup of cappuccino while you're out, you can come home and have a good one.

We didn't have any issues with Chris' Coffee so hopefully, and unfortunately, you just had a one-time bad delivery. In fact, Chris' threw in a free naked portafilter which we still use with every pull. I would give them another shot although we totally understand your disappointment. When we ordered our S1 we had been having issues with UPS for other deliveries and had pretty much resigned ourselves to thinking that our beloved espresso machine would not arrive when it was scheduled to. The hours ticked by, the sun started to set, and even "he" started to get pissy. Amazingly enough the UPS driver pulled through and arrived fairly late in the evening to deliver the big brown box. We would've been highly annoyed if it had not come as we too were very excited to hook it up and start brewing. But, as I said I would still order from Chris'. We've read a lot of good reviews and he truly does seem to want to please his customers. And please do check back in and let us know which machine you got and how it works for you!